We would like to purchase DBRECOVER Recovery Manager for Oracle, however, we want to clarify the database name that we need to key in:
Question: What should I key in here
Background
Here is the step we use to scan the database, it is a 12.1 CDB database with 2 PDB
You can reference the prm.log and find the DB NAME, or actually if you know the SID, in most case the SID equal the DB_NAME.
Otherwise you can find DB_NAME in alert.log
Prm only support 12c CDB feature in non-dictionary-mode, if you're recovering 12c CDB/PDB, you have to use non-dictionary mode .
This is because the 12c CDB/PDB feature has changed the classic Oracle dictionary structure.
DBRECOVER Recovery Options
For Oracle incidents, start with the DBRECOVER for Oracle trial to verify table visibility, row previews, and export readiness on copied datafiles. For MySQL and InnoDB incidents, DBRECOVER for MySQL is free software and can inspect.ibd files, ibdata1, and database directories locally.
When the case is urgent, preserve the original files first, work from copies, and contact paid emergency support with the database version, platform, error messages, file list, and recovery objective.