We had the lost of our Oracle database, and we couldn't recover using Oracle recovery methods, we were trying your product but we couldn't recover nothing in a test environment, your tool doesn't work when we selected the datafiles and tried to recover.
Before buy the licence we need to Know if the database will be recover, we need some help to make the test and take the decision to buy the product.
I am going to explain the situation, the server where de database is suffering damage to the disk, then the tablespace system is corrupt and we can not read and we can not start up the database. Additionally the backup off the database was lost too and to end our problem the export backup was damage too, in conclusion we only have the datafiles to recover data.
Answer
At least prm can process your system datafile as picture
Prm.log show
Error when process inserting data into prm_files or prm_work_mode: Database './dbinfo/parnassus_dbinfo_DB_20170312094809' not found.
I think you may have no proper permission to write(PRM_HOME/dbinfo/Parnassus_dbinfo_DB_20170312094809)This directory, can you Please try root user?
Yes, we think prm can recover this case . And I will send you a payment link if you think it's ok to purchase .
DBRECOVER Recovery Options
For Oracle incidents, start with the DBRECOVER for Oracle trial to verify table visibility, row previews, and export readiness on copied datafiles. For MySQL and InnoDB incidents, DBRECOVER for MySQL is free software and can inspect.ibd files, ibdata1, and database directories locally.
When the case is urgent, preserve the original files first, work from copies, and contact paid emergency support with the database version, platform, error messages, file list, and recovery objective.