PURPOSE
This note is to provide reference to troubleshoot 11gR2 and 12c Grid Infrastructure clusterware startup issues. It applies to issues in both new environments (during root.sh or rootupgrade.sh) and unhealthy existing environments. To look specifically at root.sh issues, see note 1053970.1 for more information.
SCOPE
This document is intended for Clusterware/RAC Database Administrators and Oracle support engineers.
DETAILS
Start up sequence
In a nutshell, the operating system starts ohasd, ohasd starts agents to start up daemons (gipcd, mdnsd, gpnpd, ctssd, ocssd, crsd, evmd asm etc), and crsd starts agents that start user resources (database, SCAN, listener etc).
For detailed Grid Infrastructure clusterware startup sequence, please refer to note 1053147.1
Cluster status
To find out cluster and daemon status
$GRID_HOME/bin/crsctl check crsCRS-4638: Oracle High Availability Services is online
CRS-4537: Cluster Ready Services is online
CRS-4529: Cluster Synchronization Services is online
CRS-4533: Event Manager is online
$GRID_HOME/bin/crsctl stat res -t -init--------------------------------------------------------------------------------
NAME TARGET STATE SERVER STATE_DETAILS
--------------------------------------------------------------------------------
Cluster Resources
--------------------------------------------------------------------------------
Ora.asm
1 ONLINE ONLINE rac1 Started
Ora.crsd
1 ONLINE ONLINE rac1
Ora.cssd
1 ONLINE ONLINE rac1
Ora.cssdmonitor
1 ONLINE ONLINE rac1
Ora.ctssd
1 ONLINE ONLINE rac1 OBSERVER
Ora.diskmon
1 ONLINE ONLINE rac1
Ora.drivers.acfs
1 ONLINE ONLINE rac1
Ora.evmd
1 ONLINE ONLINE rac1
Ora.gipcd
1 ONLINE ONLINE rac1
Ora.gpnpd
1 ONLINE ONLINE rac1
Ora.mdnsd
1 ONLINE ONLINE rac1
For 11.2.0.2 and above, there will be two more processes
Ora.cluster_interconnect.haip
1 ONLINE ONLINE rac1
Ora.crf
1 ONLINE ONLINE rac1
For 11.2.0.3 onward in non-Exadata, ora.diskmon will be offline
Ora.diskmon
1 OFFLINE OFFLINE rac1
For 12c onward, ora.storage is introduced
Ora.storage
1 ONLINE ONLINE racnode1 STABLE
To start an offline daemon - if ora.crsd is OFFLINE
$GRID_HOME/bin/crsctl start res ora.crsd -initCase 1: OHASD does not start
As ohasd.bin is responsible to start up all other cluserware processes directly or indirectly, it needs to start up properly for the rest of the stack to come up. If ohasd.bin is not up, when checking its status, CRS-4639 (Could not contact Oracle High Availability Services) will be reported; and if ohasd.bin is already up, CRS-4640 will be reported if another start up attempt is made; if it fails to start, the following will be reported:
CRS-4124: Oracle High Availability Services startup failed.
CRS-4000: Command Start failed, or completed with errors.
Automatic ohasd.bin start up depends on the following
1. OS is at appropriate run level
OS need to be at specified run level before CRS will try to start up.
To find out at which run level the clusterware needs to come up
Cat /etc/inittab|grep init.ohasd
H1:35: respawn:/etc/init.d/init.ohasd run >/dev/null 2>&1 </dev/null
Note: Oracle Linux 6 (OL6) or Red Hat Linux 6 (RHEL6) has deprecated inittab, rather, init.ohasd will be configured via upstart in /etc/init/Oracle-ohasd.conf, however, the process ""/etc/init.d/init.ohasd run" should still be up. Oracle Linux 7 (and Red Hat Linux 7) uses systemd to manage start/stop services (example: /etc/systemd/system/Oracle-ohasd.service)
Above example shows CRS suppose to run at run level 3 and 5; please note depend on platform, CRS comes up at different run level.
To find out current run level
Who -r
2. "init.ohasd run" is up
On Linux/UNIX, as "init.ohasd run" is configured in /etc/inittab, process init (pid 1, /sbin/init on Linux, Solaris and hp-ux, /usr/sbin/init on AIX) will start and respawn "init.ohasd run" if it fails. Without "init.ohasd run" up and running, ohasd.bin will not start:
Ps -ef|grep init.ohasd|grep -v grep
Root 2279 1 0 18:14? 00:00:00 /bin/sh /etc/init.d/init.ohasd run
Note: Oracle Linux 6 (OL6) or Red Hat Linux 6 (RHEL6) has deprecated inittab, rather, init.ohasd will be configured via upstart in /etc/init/Oracle-ohasd.conf, however, the process ""/etc/init.d/init.ohasd run" should still be up.
If any rc Snncommand script (located in rcn.d, example S98gcstartup) stuck, init process may not start "/etc/init.d/init.ohasd run"; please engage OS vendor to find out why relevant Snncommand script stuck.
Error "[ohasd(<pid>)] CRS-0715: Oracle High Availability Service has timed out waiting for init.ohasd to be started." may be reported of init.ohasd fails to start on time.
If SA can not identify the reason why init.ohasd is not starting, the following can be a very short term workaround:
Cd <location-of-init.ohasd>
Nohup ./init.ohasd run &
3. Cluserware auto start is enabled - it's enabled by default
By default CRS is enabled for auto start upon node reboot, to enable
$GRID_HOME/bin/crsctl enable crsTo verify whether it's currently enabled or not
$GRID_HOME/bin/crsctl config crsIf the following is in OS messages file
Feb 29 16:20:36 racnode1 logger: Oracle Cluster Ready Services startup disabled.
Feb 29 16:20:36 racnode1 logger: Could not access /var/opt/Oracle/scls_scr/racnode1/root/ohasdstr
The reason is the file does not exist or not accessible, cause can be someone modified it manually or wrong opatch is used to apply a GI patch(I.e. opatch for Solaris X64 used to apply patch on Linux).
4. syslogd is up and OS is able to execute init script S96ohasd
OS may stuck with some other Snn script while node is coming up, thus never get chance to execute S96ohasd; if that's the case, following message will not be in OS messages:
Jan 20 20:46:51 rac1 logger: Oracle HA daemon is enabled for autostart.
If you don't see above message, the other possibility is syslogd(/usr/sbin/syslogd) is not fully up. Grid may fail to come up in that case as well. This may not apply to AIX.
To find out whether OS is able to execute S96ohasd while node is coming up, modify S96ohasd
From
Case `$CAT $AUTOSTARTFILE` in
Enable*)
$LOGERR "Oracle HA daemon is enabled for autostart."To
Case `$CAT $AUTOSTARTFILE` in
Enable*)
/bin/touch /tmp/ohasd.start."`date`"
$LOGERR "Oracle HA daemon is enabled for autostart."After a node reboot, if you don't see /tmp/ohasd.start.timestamp get created, it means OS stuck with some other Snn script. If you do see /tmp/ohasd.start.timestamp but not "Oracle HA daemon is enabled for autostart" in messages, likely syslogd is not fully up. For both case, you will need engage System Administrator to find out the issue on OS level. For latter case, the workaround is to "sleep" for about 2 minutes, modify ohasd:
From
Case `$CAT $AUTOSTARTFILE` in
Enable*)
$LOGERR "Oracle HA daemon is enabled for autostart."To
Case `$CAT $AUTOSTARTFILE` in
Enable*)
/bin/sleep 120
$LOGERR "Oracle HA daemon is enabled for autostart."5. File System that GRID_HOME resides is online when init script S96ohasd is executed; once S96ohasd is executed, following message should be in OS messages file:
Jan 20 20:46:51 rac1 logger: Oracle HA daemon is enabled for autostart.
..
Jan 20 20:46:57 rac1 logger: exec /ocw/grid/perl/bin/perl -I/ocw/grid/perl/lib /ocw/grid/bin/crswrapexece.pl /ocw/grid/crs/install/s_crsconfig_rac1_env.txt /ocw/grid/bin/ohasd.bin "reboot"
If you see the first line, but not the last line, likely the filesystem containing the GRID_HOME was not online while S96ohasd is executed.
6. Oracle Local Registry (OLR, $GRID_HOME/cdata/${HOSTNAME}.olr) is accessible and valid
Ls -l $GRID_HOME/cdata/*.olr
-rw------- 1 root oinstall 272756736 Feb 2 18:20 rac1.olr
If the OLR is inaccessible or corrupted, likely ohasd.log will have similar messages like following:
..
2010-01-24 22:59:10.470: [ default][1373676464] Initializing OLR
2010-01-24 22:59:10.472: [ OCROSD][1373676464]utopen:6m': failed in stat OCR file/disk /ocw/grid/cdata/rac1.olr, errno=2, os err string=No such file or directory
2010-01-24 22:59:10.472: [ OCROSD][1373676464]utopen:7: failed to open any OCR file/disk, errno=2, os err string=No such file or directory
2010-01-24 22:59:10.473: [ OCRRAW][1373676464]proprinit: Could not open raw device
2010-01-24 22:59:10.473: [ OCRAPI][1373676464]a_init:16!: Backend init unsuccessful: [26]
2010-01-24 22:59:10.473: [ CRSOCR][1373676464] OCR context init failure. Error: PROCL-26: Error while accessing the physical storage Operating System error [No such file or directory] [2]
2010-01-24 22:59:10.473: [ default][1373676464] OLR initalization failured, rc=26
2010-01-24 22:59:10.474: [ default][1373676464]Created alert: (: OHAS00106:): Failed to initialize Oracle Local Registry
2010-01-24 22:59:10.474: [ default][1373676464][PANIC] OHASD exiting; Could not init OLR
OR
..
2010-01-24 23:01:46.275: [ OCROSD][1228334000]utread:3: Problem reading buffer 1907f000 buflen 4096 retval 0 phy_offset 102400 retry 5
2010-01-24 23:01:46.275: [ OCRRAW][1228334000]propriogid:1_1: Failed to read the whole bootblock. Assumes invalid format.
2010-01-24 23:01:46.275: [ OCRRAW][1228334000]proprioini: all disks are not OCR/OLR formatted
2010-01-24 23:01:46.275: [ OCRRAW][1228334000]proprinit: Could not open raw device
2010-01-24 23:01:46.275: [ OCRAPI][1228334000]a_init:16!: Backend init unsuccessful: [26]
2010-01-24 23:01:46.276: [ CRSOCR][1228334000] OCR context init failure. Error: PROCL-26: Error while accessing the physical storage
2010-01-24 23:01:46.276: [ default][1228334000] OLR initalization failured, rc=26
2010-01-24 23:01:46.276: [ default][1228334000]Created alert: (: OHAS00106:): Failed to initialize Oracle Local Registry
2010-01-24 23:01:46.277: [ default][1228334000][PANIC] OHASD exiting; Could not init OLR
OR
..
2010-11-07 03:00:08.932: [ default][1] Created alert: (: OHAS00102:): OHASD is not running as privileged user
2010-11-07 03:00:08.932: [ default][1][PANIC] OHASD exiting: must be run as privileged user
OR
Ohasd.bin comes up but output of "crsctl stat res -t -init"shows no resource, and "ocrconfig -local -manualbackup" fails
OR
..
2010-08-04 13:13:11.102: [ CRSPE][35] Resources parsed
2010-08-04 13:13:11.103: [ CRSPE][35] Server [] has been registered with the PE data model
2010-08-04 13:13:11.103: [ CRSPE][35] STARTUPCMD_REQ = false
2010-08-04 13:13:11.103: [ CRSPE][35] Server [] has changed state from [Invalid/unitialized] to [VISIBLE]
2010-08-04 13:13:11.103: [ CRSOCR][31] Multi Write Batch processing...
2010-08-04 13:13:11.103: [ default][35] Dump State Starting ...
..
2010-08-04 13:13:11.112: [ CRSPE][35] SERVERS
: VISIBLE: address{{Absolute|Node:0|Process:-1|Type:1}}; recovered state: VISIBLE. Assigned to no pool
------------- SERVER POOLS
Free [min:0][max:-1][importance:0] NO SERVERS ASSIGNED
2010-08-04 13:13:11.113: [ CRSPE][35] Dumping ICE contents...: ICE operation count: 0
2010-08-04 13:13:11.113: [ default][35] Dump State Done.
The solution is to restore a good backup of OLR with "ocrconfig -local -restore <ocr_backup_name>".
By default, OLR will be backed up to $GRID_HOME/cdata/$HOST/backup_$TIME_STAMP.olr once installation is complete.
7. ohasd.bin is able to access network socket files
2010-06-29 10:31:01.570: [ COMMCRS][1206901056]clsclisten: Permission denied for (ADDRESS=(PROTOCOL=ipc)(KEY=procr_local_conn_0_PROL))
2010-06-29 10:31:01.571: [ OCRSRV][1217390912]th_listen: CLSCLISTEN failed clsc_ret= 3, addr= [(ADDRESS=(PROTOCOL=ipc)(KEY=procr_local_conn_0_PROL))]
2010-06-29 10:31:01.571: [ OCRSRV][3267002960]th_init: Local listener did not reach valid state
In Grid Infrastructure cluster environment, ohasd related socket files should be owned by root, but in Oracle Restart environment, they should be owned by grid user, refer to "Network Socket File Location, Ownership and Permission" section for example output.
8. ohasd.bin is able to access log file location
OS messages/syslog shows
Feb 20 10:47:08 racnode1 OHASD[9566]: OHASD exiting; Directory /ocw/grid/log/racnode1/ohasd not found.
Refer to "Log File Location, Ownership and Permission" section for example output, if the expected directory is missing, create it with proper ownership and permission.
9. After node reboot, ohasd may fail to start on SUSE Linux after node reboot, refer to note 1325718.1 - OHASD not Starting After Reboot on SLES
10. OHASD fails to start, "ps -ef| grep ohasd.bin" shows ohasd.bin is started, but nothing in $GRID_HOME/log/<node>/ohasd/ohasd.log for many minutes, truss shows it is looping to close non-opened file handles:
..
15058/1: 0.1995 close(2147483646) Err#9 EBADF
15058/1: 0.1996 close(2147483645) Err#9 EBADF
..
Call stack of ohasd.bin from pstack shows the following
_close sclssutl_closefiledescriptors main ..
The cause is bug 11834289 which is fixed in 11.2.0.3 and above, other symptoms of the bug is clusterware processes may fail to start with same call stack and truss output (looping on OS call "close"). If the bug happens when trying to start other resources, "CRS-5802: Unable to start the agent process" could show up as well.
11. Other potential causes/solutions listed in note 1069182.1 - OHASD Failed to Start: Inappropriate ioctl for device
12. ohasd.bin started fine, however, "crsctl check crs" shows only the following and nothing else:
CRS-4638: Oracle High Availability Services is online
And "crsctl stat res -p -init" shows nothing
The cause is that OLR is corrupted, refer to note 1193643.1 to restore.
13. On EL7/OL7: note 1959008.1 - Install of Clusterware fails while running root.sh on OL7 - ohasd fails to start
14. For EL7/OL7, patch 25606616 is needed: TRACKING BUG TO PROVIDE GI FIXES FOR OL7
15. If ohasd still fails to start, refer to ohasd.log in <grid-home>/log/<nodename>/ohasd/ohasd.log and ohasdOUT.log
Case 2: OHASD Agents do not start
OHASD.BIN will spawn four agents/monitors to start resource
Oraagent: responsible for ora.asm, ora.evmd, ora.gipcd, ora.gpnpd, ora.mdnsd etc
Orarootagent: responsible for ora.crsd, ora.ctssd, ora.diskmon, ora.drivers.acfs etc
Cssdagent / cssdmonitor: responsible for ora.cssd(for ocssd.bin) and ora.cssdmonitor(for cssdmonitor itself)
If ohasd.bin can not start any of above agents properly, clusterware will not come to healthy state.
1. Common causes of agent failure are that the log file or log directory for the agents don't have proper ownership or permission.
Refer to below section "Log File Location, Ownership and Permission" for general reference.
One example is "rootcrs.pl -patch/postpatch" wasn't executed while patching manually resulting in agent start failure:
2015-02-25 15:43:54.350806: CRSMAIN:3294918400: {0:0:2} {0:0:2} Created alert: (: CRSAGF00123:): Failed to start the agent process: /ocw/grid/bin/orarootagent Category: -1 Operation: fail Loc: canexec2 OS error: 0 Other: no exe permission, file [/ocw/grid/bin/orarootagent]
2015-02-25 15:43:54.382154: CRSMAIN:3294918400: {0:0:2} {0:0:2} Created alert: (: CRSAGF00123:): Failed to start the agent process: /ocw/grid/bin/cssdagent Category: -1 Operation: fail Loc: canexec2 OS error: 0 Other: no exe permission, file [/ocw/grid/bin/cssdagent]
2015-02-25 15:43:54.384105: CRSMAIN:3294918400: {0:0:2} {0:0:2} Created alert: (: CRSAGF00123:): Failed to start the agent process: /ocw/grid/bin/cssdmonitor Category: -1 Operation: fail Loc: canexec2 OS error: 0 Other: no exe permission, file [/ocw/grid/bin/cssdmonitor]
The solution is to execute the missed steps.
2. If agent binary (oraagent.bin or orarootagent.bin etc) is corrupted, agent will not start resulting in related resources not coming up:
2011-05-03 11:11:13.189
[ohasd(25303)]CRS-5828: Could not start agent '/ocw/grid/bin/orarootagent_grid'. Details at (: CRSAGF00130:) {0:0:2} in /ocw/grid/log/racnode1/ohasd/ohasd.log.
2011-05-03 12:03:17.491: [ AGFW][1117866336] {0:0:184} Created alert: (: CRSAGF00130:): Failed to start the agent /ocw/grid/bin/orarootagent_grid
2011-05-03 12:03:17.491: [ AGFW][1117866336] {0:0:184} Agfw Proxy Server sending the last reply to PE for message: RESOURCE_START[ora.diskmon 1 1] ID 4098:403
2011-05-03 12:03:17.491: [ AGFW][1117866336] {0:0:184} Can not stop the agent: /ocw/grid/bin/orarootagent_grid because pid is not initialized
..
2011-05-03 12:03:17.492: [ CRSPE][1128372576] {0:0:184} Fatal Error from AGFW Proxy: Unable to start the agent process
2011-05-03 12:03:17.492: [ CRSPE][1128372576] {0:0:184} CRS-2674: Start of 'ora.diskmon' on 'racnode1' failed
..
2011-06-27 22:34:57.805: [ AGFW][1131669824] {0:0:2} Created alert: (: CRSAGF00123:): Failed to start the agent process: /ocw/grid/bin/cssdagent Category: -1 Operation: fail Loc: canexec2 OS error: 0 Other: no exe permission, file [/ocw/grid/bin/cssdagent]
2011-06-27 22:34:57.805: [ AGFW][1131669824] {0:0:2} Created alert: (: CRSAGF00126:): Agent start failed
..
2011-06-27 22:34:57.806: [ AGFW][1131669824] {0:0:2} Created alert: (: CRSAGF00123:): Failed to start the agent process: /ocw/grid/bin/cssdmonitor Category: -1 Operation: fail Loc: canexec2 OS error: 0 Other: no exe permission, file [/ocw/grid/bin/cssdmonitor]
The solution is to compare agent binary with a "good" node, and restore a good copy.
Truss/strace of ohasd shows agent binary is corrupted
32555 17:38:15.953355 execve("/ocw/grid/bin/orarootagent.bin",
["/opt/grid/product/112020/grid/bi"...], [/* 38 vars */]) = 0
..
32555 17:38:15.954151 --- SIGBUS (Bus error) @ 0 (0) ---
3. Agent may fail to start due to bug 11834289 with error "CRS-5802: Unable to start the agent process", refer to Section "OHASD does not start" #10 for details.
4. Refer to: note 1964240.1 - CRS-5823: Could not initialize agent framework
Case 3: OCSSD.BIN does not start
Successful cssd.bin startup depends on the following
1. GPnP profile is accessible - gpnpd needs to be fully up to serve profile
If ocssd.bin is able to get the profile successfully, likely ocssd.log will have similar messages like following:
2010-02-02 18:00:16.251: [ GPnP][408926240]clsgpnpm_exchange: [at clsgpnpm.c:1175] Calling "ipc://GPNPD_rac1", try 4 of 500...
2010-02-02 18:00:16.263: [ GPnP][408926240]clsgpnp_profileVerifyForCall: [at clsgpnp.c:1867] Result: (87) CLSGPNP_SIG_VALPEER. Profile verified. prf=0x165160d0
2010-02-02 18:00:16.263: [ GPnP][408926240]clsgpnp_profileGetSequenceRef: [at clsgpnp.c:841] Result: (0) CLSGPNP_OK. seq of p=0x165160d0 is '6'=6
2010-02-02 18:00:16.263: [ GPnP][408926240]clsgpnp_profileCallUrlInt: [at clsgpnp.c:2186] Result: (0) CLSGPNP_OK. Successful get-profile CALL to remote "ipc://GPNPD_rac1" disco ""
Otherwise messages like following will show in ocssd.log
2010-02-03 22:26:17.057: [ GPnP][3852126240]clsgpnpm_connect: [at clsgpnpm.c:1100] GIPC gipcretConnectionRefused (29) gipcConnect(ipc-ipc://GPNPD_rac1)
2010-02-03 22:26:17.057: [ GPnP][3852126240]clsgpnpm_connect: [at clsgpnpm.c:1101] Result: (48) CLSGPNP_COMM_ERR. Failed to connect to call url "ipc://GPNPD_rac1"
2010-02-03 22:26:17.057: [ GPnP][3852126240]clsgpnp_getProfileEx: [at clsgpnp.c:546] Result: (13) CLSGPNP_NO_DAEMON. Can't get GPnP service profile from local GPnP daemon
2010-02-03 22:26:17.057: [ default][3852126240]Cannot get GPnP profile. Error CLSGPNP_NO_DAEMON (GPNPD daemon is not running).
2010-02-03 22:26:17.057: [ CSSD][3852126240]clsgpnp_getProfile failed, rc(13)
The solution is to ensure gpnpd is up and running properly.
2. Voting Disk is accessible
In 11gR2, ocssd.bin discover voting disk with setting from GPnP profile, if not enough voting disks can be identified, ocssd.bin will abort itself.
2010-02-03 22:37:22.212: [ CSSD][2330355744]clssnmReadDiscoveryProfile: voting file discovery string(/share/storage/di*)
..
2010-02-03 22:37:22.227: [ CSSD][1145538880]clssnmvDiskVerify: Successful discovery of 0 disks
2010-02-03 22:37:22.227: [ CSSD][1145538880]clssnmCompleteInitVFDiscovery: Completing initial voting file discovery
2010-02-03 22:37:22.227: [ CSSD][1145538880]clssnmvFindInitialConfigs: No voting files found
2010-02-03 22:37:22.228: [ CSSD][1145538880]###################################
2010-02-03 22:37:22.228: [ CSSD][1145538880]clssscExit: CSSD signal 11 in thread clssnmvDDiscThread
Ocssd.bin may not come up with the following error if all nodes failed while there's a voting file change in progress:
2010-05-02 03:11:19.033: [ CSSD][1197668093]clssnmCompleteInitVFDiscovery: Detected voting file add in progress for CIN 0:1134513465:0, waiting for configuration to complete 0:1134513098:0
The solution is to start ocssd.bin in exclusive mode with note 1364971.1
If the voting disk is located on a non-ASM device, ownership and permissions should be
-rw-r----- 1 ogrid oinstall 21004288 Feb 4 09:13 votedisk1
3. Network is functional and name resolution is working
If ocssd.bin can't bind to any network, likely the ocssd.log will have messages like following
2010-02-03 23:26:25.804: [GIPCXCPT][1206540320]gipcmodGipcPassInitializeNetwork: failed to find any interfaces in clsinet, ret gipcretFail (1)
2010-02-03 23:26:25.804: [GIPCGMOD][1206540320]gipcmodGipcPassInitializeNetwork: EXCEPTION[ ret gipcretFail (1) ] failed to determine host from clsinet, using default
..
2010-02-03 23:26:25.810: [ CSSD][1206540320]clsssclsnrsetup: gipcEndpoint failed, rc 39
2010-02-03 23:26:25.811: [ CSSD][1206540320]clssnmOpenGIPCEndp: failed to listen on gipc addr gipc://rac1: nm_eotcs- ret 39
2010-02-03 23:26:25.811: [ CSSD][1206540320]clssscmain: failed to open gipc endp
If there's connectivity issue on private network (including multicast is off), likely the ocssd.log will have messages like following:
2010-09-20 11:52:54.014: [ CSSD][1103055168]clssnmvDHBValidateNCopy: node 1, racnode1, has a disk HB, but no network HB, DHB has rcfg 180441784, wrtcnt, 453, LATS 328297844, lastSeqNo 452, uniqueness 1284979488, timestamp 1284979973/329344894
2010-09-20 11:52:54.016: [ CSSD][1078421824]clssgmWaitOnEventValue: after CmInfo State val 3, eval 1 waited 0
.. >>>> after a long delay
2010-09-20 12:02:39.578: [ CSSD][1103055168]clssnmvDHBValidateNCopy: node 1, racnode1, has a disk HB, but no network HB, DHB has rcfg 180441784, wrtcnt, 1037, LATS 328883434, lastSeqNo 1036, uniqueness 1284979488, timestamp 1284980558/329930254
2010-09-20 12:02:39.895: [ CSSD][1107286336]clssgmExecuteClientRequest: MAINT recvd from proc 2 (0xe1ad870)
2010-09-20 12:02:39.895: [ CSSD][1107286336]clssgmShutDown: Received abortive shutdown request from client.
2010-09-20 12:02:39.895: [ CSSD][1107286336]###################################
2010-09-20 12:02:39.895: [ CSSD][1107286336]clssscExit: CSSD aborting from thread GMClientListener
2010-09-20 12:02:39.895: [ CSSD][1107286336]###################################
To validate network, please refer to note 1054902.1
Please also check if the network interface name is matching the gpnp profile definition ("gpnptool get") for cluster_interconnect if CSSD could not start after a network change.
In 11.2.0.1, ocssd.bin may bind to public network if private network is unavailable
4. Vendor clusterware is up (if using vendor clusterware)
Grid Infrastructure provide full clusterware functionality and doesn't need Vendor clusterware to be installed; but if you happened to have Grid Infrastructure on top of Vendor clusterware in your environment, then Vendor clusterware need to come up fully before CRS can be started, to verify, as grid user:
$GRID_HOME/bin/lsnodes -nRacnode1 1
Racnode1 0
If vendor clusterware is not fully up, likely ocssd.log will have similar messages like following:
2010-08-30 18:28:13.207: [ CSSD][36]clssnm_skgxninit: skgxncin failed, will retry
2010-08-30 18:28:14.207: [ CSSD][36]clssnm_skgxnmon: skgxn init failed
2010-08-30 18:28:14.208: [ CSSD][36]###################################
2010-08-30 18:28:14.208: [ CSSD][36]clssscExit: CSSD signal 11 in thread skgxnmon
Before the clusterware is installed, execute the command below as grid user
$INSTALL_SOURCE/install/lsnodes -vOne issue on hp-ux: note 2130230.1 - Grid infrastructure startup fails due to vendor Clusterware did not start (HP-UX Service guard)
5. Command "crsctl" being executed from wrong GRID_HOME
Command "crsctl" must be executed from correct GRID_HOME to start the stack, or similar message will be reported:
2012-11-14 10:21:44.014: [ CSSD][1086675264]ASSERT clssnm1.c 3248
2012-11-14 10:21:44.014: [ CSSD][1086675264](: CSSNM00056:)clssnmvStartDiscovery: Terminating because of the release version(11.2.0.2.0) of this node being lesser than the active version(11.2.0.3.0) that the cluster is at
2012-11-14 10:21:44.014: [ CSSD][1086675264]###################################
2012-11-14 10:21:44.014: [ CSSD][1086675264]clssscExit: CSSD aborting from thread clssnmvDDiscThread#
Case 4: CRSD.BIN does not start
If the "crsctl stat res -t -init" shows that ora.crsd is in intermediate state and if this is not the first node where crsd is starting, then a likely cause is that the csrd.bin is not able to talk to the master crsd.bin.
In this case, the master crsd.bin is likely having a problem, so killing the master crsd.bin is a likely solution.
Issue "grep MASTER crsd.trc" to find out the node where the master crsd.bin is running. Kill the crsd.bin on that master node.
The crsd.bin will automatically respawn although the master will be transferred to crsd.bin on another node.
Successful crsd.bin startup depends on the following
1. ocssd is fully up
If ocssd.bin is not fully up, crsd.log will show messages like following
2010-02-03 22:37:51.638: [ CSSCLNT][1548456880]clssscConnect: gipc request failed with 29 (0x16)
2010-02-03 22:37:51.638: [ CSSCLNT][1548456880]clsssInitNative: connect failed, rc 29
2010-02-03 22:37:51.639: [ CRSRTI][1548456880] CSS is not ready. Received status 3 from CSS. Waiting for good status ..
2. OCR is accessible
If the OCR is located on ASM, ora.asm resource (ASM instance) must be up and diskgroup for OCR must be mounted, if not, likely the crsd.log will show messages like:
2010-02-03 22:22:55.186: [ OCRASM][2603807664]proprasmo: Error in open/create file in dg [GI]
[ OCRASM][2603807664]SLOS: SLOS: cat=7, opn=kgfoAl06, dep=15077, loc=kgfokge
ORA-15077: could not locate ASM instance serving a required diskgroup2010-02-03 22:22:55.189: [ OCRASM][2603807664]proprasmo: kgfoCheckMount returned [7]
2010-02-03 22:22:55.189: [ OCRASM][2603807664]proprasmo: The ASM instance is down
2010-02-03 22:22:55.190: [ OCRRAW][2603807664]proprioo: Failed to open [+GI]. Returned proprasmo() with [26]. Marking location as UNAVAILABLE.
2010-02-03 22:22:55.190: [ OCRRAW][2603807664]proprioo: No OCR/OLR devices are usable
2010-02-03 22:22:55.190: [ OCRASM][2603807664]proprasmcl: asmhandle is NULL
2010-02-03 22:22:55.190: [ OCRRAW][2603807664]proprinit: Could not open raw device
2010-02-03 22:22:55.190: [ OCRASM][2603807664]proprasmcl: asmhandle is NULL
2010-02-03 22:22:55.190: [ OCRAPI][2603807664]a_init:16!: Backend init unsuccessful: [26]
2010-02-03 22:22:55.190: [ CRSOCR][2603807664] OCR context init failure. Error: PROC-26: Error while accessing the physical storage ASM error [SLOS: cat=7, opn=kgfoAl06, dep=15077, loc=kgfokge
ORA-15077: could not locate ASM instance serving a required diskgroup] [7]
2010-02-03 22:22:55.190: [ CRSD][2603807664][PANIC] CRSD exiting: Could not init OCR, code: 26
Note: in 11.2 ASM starts before crsd.bin, and brings up the diskgroup automatically if it contains the OCR.
If the OCR is located on a non-ASM device, expected ownership and permissions are
-rw-r----- 1 root oinstall 272756736 Feb 3 23:24 ocr
If OCR is located on non-ASM device and it's unavailable, likely crsd.log will show similar message like following:
2010-02-03 23:14:33.583: [ OCROSD][2346668976]utopen:7: failed to open any OCR file/disk, errno=2, os err string=No such file or directory
2010-02-03 23:14:33.583: [ OCRRAW][2346668976]proprinit: Could not open raw device
2010-02-03 23:14:33.583: [ default][2346668976]a_init:7!: Backend init unsuccessful: [26]
2010-02-03 23:14:34.587: [ OCROSD][2346668976]utopen:6m': failed in stat OCR file/disk /share/storage/ocr, errno=2, os err string=No such file or directory
2010-02-03 23:14:34.587: [ OCROSD][2346668976]utopen:7: failed to open any OCR file/disk, errno=2, os err string=No such file or directory
2010-02-03 23:14:34.587: [ OCRRAW][2346668976]proprinit: Could not open raw device
2010-02-03 23:14:34.587: [ default][2346668976]a_init:7!: Backend init unsuccessful: [26]
2010-02-03 23:14:35.589: [ CRSD][2346668976][PANIC] CRSD exiting: OCR device cannot be initialized, error: 1:26
If the OCR is corrupted, likely crsd.log will show messages like the following
2010-02-03 23:19:38.417: [ default][3360863152]a_init:7!: Backend init unsuccessful: [26]
2010-02-03 23:19:39.429: [ OCRRAW][3360863152]propriogid:1_2: INVALID FORMAT
2010-02-03 23:19:39.429: [ OCRRAW][3360863152]proprioini: all disks are not OCR/OLR formatted
2010-02-03 23:19:39.429: [ OCRRAW][3360863152]proprinit: Could not open raw device
2010-02-03 23:19:39.429: [ default][3360863152]a_init:7!: Backend init unsuccessful: [26]
2010-02-03 23:19:40.432: [ CRSD][3360863152][PANIC] CRSD exiting: OCR device cannot be initialized, error: 1:26
If owner or group of grid user got changed, even ASM is available, likely crsd.log will show following:
2010-03-10 11:45:12.510: [ OCRASM][611467760]proprasmo: Error in open/create file in dg [SYSTEMDG]
[ OCRASM][611467760]SLOS: SLOS: cat=7, opn=kgfoAl06, dep=1031, loc=kgfokge
ORA-01031: insufficient privileges2010-03-10 11:45:12.528: [ OCRASM][611467760]proprasmo: kgfoCheckMount returned [7]
2010-03-10 11:45:12.529: [ OCRASM][611467760]proprasmo: The ASM instance is down
2010-03-10 11:45:12.529: [ OCRRAW][611467760]proprioo: Failed to open [+SYSTEMDG]. Returned proprasmo() with [26]. Marking location as UNAVAILABLE.
2010-03-10 11:45:12.529: [ OCRRAW][611467760]proprioo: No OCR/OLR devices are usable
2010-03-10 11:45:12.529: [ OCRASM][611467760]proprasmcl: asmhandle is NULL
2010-03-10 11:45:12.529: [ OCRRAW][611467760]proprinit: Could not open raw device
2010-03-10 11:45:12.529: [ OCRASM][611467760]proprasmcl: asmhandle is NULL
2010-03-10 11:45:12.529: [ OCRAPI][611467760]a_init:16!: Backend init unsuccessful: [26]
2010-03-10 11:45:12.530: [ CRSOCR][611467760] OCR context init failure. Error: PROC-26: Error while accessing the physical storage ASM error [SLOS: cat=7, opn=kgfoAl06, dep=1031, loc=kgfokge
ORA-01031: insufficient privileges] [7]
If Oracle binary in GRID_HOME has wrong ownership or permission regardless whether ASM is up and running, or if grid user can not write in ORACLE_BASE, likely crsd.log will show following:
2012-03-04 21:34:23.139: [ OCRASM][3301265904]proprasmo: Error in open/create file in dg [OCR]
[ OCRASM][3301265904]SLOS: SLOS: cat=7, opn=kgfoAl06, dep=12547, loc=kgfokge
2012-03-04 21:34:23.139: [ OCRASM][3301265904]ASM Error Stack: ORA-12547: TNS: lost contact
2012-03-04 21:34:23.633: [ OCRASM][3301265904]proprasmo: kgfoCheckMount returned [7]
2012-03-04 21:34:23.633: [ OCRASM][3301265904]proprasmo: The ASM instance is down
2012-03-04 21:34:23.634: [ OCRRAW][3301265904]proprioo: Failed to open [+OCR]. Returned proprasmo() with [26]. Marking location as UNAVAILABLE.
2012-03-04 21:34:23.634: [ OCRRAW][3301265904]proprioo: No OCR/OLR devices are usable
2012-03-04 21:34:23.635: [ OCRASM][3301265904]proprasmcl: asmhandle is NULL
2012-03-04 21:34:23.636: [ GIPC][3301265904] gipcCheckInitialization: possible incompatible non-threaded init from [prom.c: 690], original from [clsss.c: 5326]
2012-03-04 21:34:23.639: [ default][3301265904]clsvactversion:4: Retrieving Active Version from local storage.
2012-03-04 21:34:23.643: [ OCRRAW][3301265904]proprrepauto: The local OCR configuration matches with the configuration published by OCR Cache Writer. No repair required.
2012-03-04 21:34:23.645: [ OCRRAW][3301265904]proprinit: Could not open raw device
2012-03-04 21:34:23.646: [ OCRASM][3301265904]proprasmcl: asmhandle is NULL
2012-03-04 21:34:23.650: [ OCRAPI][3301265904]a_init:16!: Backend init unsuccessful: [26]
2012-03-04 21:34:23.651: [ CRSOCR][3301265904] OCR context init failure. Error: PROC-26: Error while accessing the physical storage
ORA-12547: TNS:lost contact2012-03-04 21:34:23.652: [ CRSMAIN][3301265904] Created alert: (: CRSD00111:): Could not init OCR, error: PROC-26: Error while accessing the physical storage
ORA-12547: TNS:lost contact2012-03-04 21:34:23.652: [ CRSD][3301265904][PANIC] CRSD exiting: Could not init OCR, code: 26
The expected ownership and permission of Oracle binary in GRID_HOME should be
-rwsr-s--x 1 grid oinstall 184431149 Feb 2 20:37 /ocw/grid/bin/Oracle
If OCR or mirror is unavailable (could be ASM is up, but diskgroup for OCR/mirror is unmounted), likely crsd.log will show following:
2010-05-11 11:16:38.578: [ OCRASM][18]proprasmo: Error in open/create file in dg [OCRMIR]
[ OCRASM][18]SLOS: SLOS: cat=8, opn=kgfoOpenFile01, dep=15056, loc=kgfokge
ORA-17503: ksfdopn:DGOpenFile05 Failed to open file +OCRMIR.255.4294967295
ORA-17503: ksfdopn:2 Failed to open file +OCRMIR.255.4294967295
ORA-15001: diskgroup "OCRMIR..
2010-05-11 11:16:38.647: [ OCRASM][18]proprasmo: kgfoCheckMount returned [6]
2010-05-11 11:16:38.648: [ OCRASM][18]proprasmo: The ASM disk group OCRMIR is not found or not mounted
2010-05-11 11:16:38.648: [ OCRASM][18]proprasmdvch: Failed to open OCR location [+OCRMIR] error [26]
2010-05-11 11:16:38.648: [ OCRRAW][18]propriodvch: Error [8] returned device check for [+OCRMIR]
2010-05-11 11:16:38.648: [ OCRRAW][18]dev_replace: non-master could not verify the new disk (8)
[ OCRSRV][18]proath_invalidate_action: Failed to replace [+OCRMIR] [8]
[ OCRAPI][18]procr_ctx_set_invalid_no_abort: ctx set to invalid
..
2010-05-11 11:16:46.587: [ OCRMAS][19]th_master:91: Comparing device hash ids between local and master failed
2010-05-11 11:16:46.587: [ OCRMAS][19]th_master:91 Local dev (1862408427, 1028247821, 0, 0, 0)
2010-05-11 11:16:46.587: [ OCRMAS][19]th_master:91 Master dev (1862408427, 1859478705, 0, 0, 0)
2010-05-11 11:16:46.587: [ OCRMAS][19]th_master:9: Shutdown CacheLocal. my hash ids don't match
[ OCRAPI][19]procr_ctx_set_invalid_no_abort: ctx set to invalid
[ OCRAPI][19]procr_ctx_set_invalid: aborting...
2010-05-11 11:16:46.587: [ CRSD][19] Dump State Starting ...
3. crsd.bin pid file exists and points to running crsd.bin process
If pid file does not exist, $GRID_HOME/log/$HOST/agent/ohasd/orarootagent_root/orarootagent_root.log will have similar like the following:
2010-02-14 17:40:57.927: [ora.crsd][1243486528] [check] PID FILE doesn't exist.
..
2010-02-14 17:41:57.927: [ clsdmt][1092499776]Creating PID [30269] file for home /ocw/grid host racnode1 bin crs to /ocw/grid/crs/init/
2010-02-14 17:41:57.927: [ clsdmt][1092499776]Error3 -2 writing PID [30269] to the file []
2010-02-14 17:41:57.927: [ clsdmt][1092499776]Failed to record pid for CRSD
2010-02-14 17:41:57.927: [ clsdmt][1092499776]Terminating process
2010-02-14 17:41:57.927: [ default][1092499776] CRSD exiting on stop request from clsdms_thdmai
The solution is to create a dummy pid file ($GRID_HOME/crs/init/$HOST.pid) manually as grid user with "touch" command and restart resource ora.crsd
If pid file does exist and the PID in this file references a running process which is NOT the crsd.bin process, $GRID_HOME/log/$HOST/agent/ohasd/orarootagent_root/orarootagent_root.log will have similar like the following:
2011-04-06 15:53:38.777: [ora.crsd][1160390976] [check] PID will be looked for in /ocw/grid/crs/init/racnode1.pid
2011-04-06 15:53:38.778: [ora.crsd][1160390976] [check] PID which will be monitored will be 1535 >> 1535 is output of "cat /ocw/grid/crs/init/racnode1.pid"
2011-04-06 15:53:38.965: [ COMMCRS][1191860544]clsc_connect: (0x2aaab400b0b0) no listener at (ADDRESS=(PROTOCOL=ipc)(KEY=racnode1DBG_CRSD))
[ clsdmc][1160390976]Fail to connect (ADDRESS=(PROTOCOL=ipc)(KEY=racnode1DBG_CRSD)) with status 9
2011-04-06 15:53:38.966: [ora.crsd][1160390976] [check] Error = error 9 encountered when connecting to CRSD
2011-04-06 15:53:39.023: [ora.crsd][1160390976] [check] Calling PID check for daemon
2011-04-06 15:53:39.023: [ora.crsd][1160390976] [check] Trying to check PID = 1535
2011-04-06 15:53:39.203: [ora.crsd][1160390976] [check] PID check returned ONLINE CLSDM returned OFFLINE
2011-04-06 15:53:39.203: [ora.crsd][1160390976] [check] DaemonAgent:: check returned 5
2011-04-06 15:53:39.203: [ AGFW][1160390976] check for resource: ora.crsd 1 1 completed with status: FAILED
2011-04-06 15:53:39.203: [ AGFW][1170880832] ora.crsd 1 1 state changed from: UNKNOWN to: FAILED
..
2011-04-06 15:54:10.511: [ AGFW][1167522112] ora.crsd 1 1 state changed from: UNKNOWN to: CLEANING
..
2011-04-06 15:54:10.513: [ora.crsd][1146542400] [clean] Trying to stop PID = 1535
..
2011-04-06 15:54:11.514: [ora.crsd][1146542400] [clean] Trying to check PID = 1535
To verify on OS level
Ls -l /ocw/grid/crs/init/*pid
-rwxr-xr-x 1 ogrid oinstall 5 Feb 17 11:00 /ocw/grid/crs/init/racnode1.pid
Cat /ocw/grid/crs/init/*pid
1535
Ps -ef| grep 1535
Root 1535 1 0 Mar30? 00:00:00 iscsid >> Note process 1535 is not crsd.bin
The solution is to create an empty pid file and to restart the resource ora.crsd, as root
# > $GRID_HOME/crs/init/<racnode1>.pid
# $GRID_HOME/bin/crsctl stop res ora.crsd -init
# $GRID_HOME/bin/crsctl start res ora.crsd -init4. Network is functional and name resolution is working
If the network is not fully functioning, ocssd.bin may still come up, but crsd.bin may fail and the crsd.log will show messages like:
2010-02-03 23:34:28.412: [ GPnP][2235814832]clsgpnp_Init: [at clsgpnp0.c:837] GPnP client pid=867, tl=3, f=0
2010-02-03 23:34:28.428: [ OCRAPI][2235814832]clsu_get_private_ip_addresses: no ip addresses found.
..
2010-02-03 23:34:28.434: [ OCRAPI][2235814832]a_init:13!: Clusterware init unsuccessful: [44]
2010-02-03 23:34:28.434: [ CRSOCR][2235814832] OCR context init failure. Error: PROC-44: Error in network address and interface operations Network address and interface operations error [7]
2010-02-03 23:34:28.434: [ CRSD][2235814832][PANIC] CRSD exiting: Could not init OCR, code: 44
Or
2009-12-10 06:28:31.974: [ OCRMAS][20]proath_connect_master:1: could not connect to master clsc_ret1 = 9, clsc_ret2 = 9
2009-12-10 06:28:31.974: [ OCRMAS][20]th_master:11: Could not connect to the new master
2009-12-10 06:29:01.450: [ CRSMAIN][2] Policy Engine is not initialized yet!
2009-12-10 06:29:31.489: [ CRSMAIN][2] Policy Engine is not initialized yet!
Or
2009-12-31 00:42:08.110: [ COMMCRS][10]clsc_receive: (102b03250) Error receiving, ns (12535, 12560), transport (505, 145, 0)
To validate the network, please refer to note 1054902.1
5. crsd executable (crsd.bin and crsd in GRID_HOME/bin) has correct ownership/permission and hasn't been manually modified, a simply way to check is to compare output of "ls -l <grid-home>/bin/crsd <grid-home>/bin/crsd.bin" with a "good" node.
6. crsd may not start due to the following
Note 1552472.1 -CRSD Will Not Start Following a Node Reboot: crsd.log reports: clsclisten: op 65 failed and/or Unable to get E2E port
Note 1684332.1 - GI crsd Fails to Start: clsclisten: op 65 failed, NSerr (12560, 0), transport: (583, 0, 0)
7. To troubleshoot further, refer to note 1323698.1 - Troubleshooting CRSD Start up Issue
Case 5: GPNPD.BIN does not start
1. Name Resolution is not working
Gpnpd.bin fails with following error in gpnpd.log
2010-05-13 12:48:11.540: [ GPnP][1171126592]clsgpnpm_exchange: [at clsgpnpm.c:1175] Calling "tcp://node2:9393", try 1 of 3...
2010-05-13 12:48:11.540: [ GPnP][1171126592]clsgpnpm_connect: [at clsgpnpm.c:1015] ENTRY
2010-05-13 12:48:11.541: [ GPnP][1171126592]clsgpnpm_connect: [at clsgpnpm.c:1066] GIPC gipcretFail (1) gipcConnect(tcp-tcp://node2:9393)
2010-05-13 12:48:11.541: [ GPnP][1171126592]clsgpnpm_connect: [at clsgpnpm.c:1067] Result: (48) CLSGPNP_COMM_ERR. Failed to connect to call url "tcp://node2:9393"
In above example, please make sure current node is able to ping "node2", and no firewall between them.
2. Bug 10105195
Due to Bug 10105195, gpnp dispatch is single threaded and could be blocked by network scanning etc, the bug is fixed in 11.2.0.2 GI PSU2, 11.2.0.3 and above, refer to note 10105195.8 for more details.
Case 6: Various other daemons do not start
Common causes
1. Log file or directory for the daemon doesn't have appropriate ownership or permission
If the log file or log directory for the daemon doesn't have proper ownership or permissions, usually there is no new info in the log file and the timestamp remains the same while the daemon tries to come up.
Refer to below section "Log File Location, Ownership and Permission" for general reference.
2. Network socket file doesn't have appropriate ownership or permission
In this case, the daemon log will show messages like
2010-02-02 12:55:20.485: [ COMMCRS][1121433920]clsclisten: Permission denied for (ADDRESS=(PROTOCOL=ipc)(KEY=rac1DBG_GIPCD))
2010-02-02 12:55:20.485: [ clsdmt][1110944064]Fail to listen to (ADDRESS=(PROTOCOL=ipc)(KEY=rac1DBG_GIPCD))
3. OLR is corrupted
In this case, the daemon log will show messages like (this is a case that ora.ctssd fails to start):
2012-07-22 00:15:16.565: [ default][1]clsvactversion:4: Retrieving Active Version from local storage.
2012-07-22 00:15:16.575: [ CTSS][1]clsctss_r_av3: Invalid active version [] retrieved from OLR. Returns [19].
2012-07-22 00:15:16.585: [ CTSS][1](: ctss_init16:): Error [19] retrieving active version. Returns [19].
2012-07-22 00:15:16.585: [ CTSS][1]ctss_main: CTSS init failed [19]
2012-07-22 00:15:16.585: [ CTSS][1]ctss_main: CTSS daemon aborting [19].
2012-07-22 00:15:16.585: [ CTSS][1]CTSS daemon aborting
The solution is to restore a good copy of OLR note 1193643.1
4. Other cases
Note 1087521.1 - CTSS Daemon Aborting With "op 65 failed, NSerr (12560, 0), transport: (583, 0, 0)"
Case 7: CRSD Agents do not start
CRSD.BIN will spawn two agents to start up user resource -the two agent share same name and binary as ohasd.bin agents:
Orarootagent: responsible for ora.netn.network, ora.nodename.vip, ora.scann.vip and ora.gns
Oraagent: responsible for ora.asm, ora.eons, ora.ons, listener, SCAN listener, diskgroup, database, service resource etc
To find out the user resource status
$GRID_HOME/crsctl stat res -tIf crsd.bin can not start any of the above agents properly, user resources may not come up.
1. Common cause of agent failure is that the log file or log directory for the agents don't have proper ownership or permissions.
Refer to below section "Log File Location, Ownership and Permission" for general reference.
2. Agent may fail to start due to bug 11834289 with error "CRS-5802: Unable to start the agent process", refer to Section "OHASD does not start" #10 for details.
Case 8: HAIP does not start
HAIP may fail to start with various errors, I.e.
[ohasd(891)]CRS-2807: Resource 'ora.cluster_interconnect.haip' failed to start automatically.
Refer to note 1210883.1 for more details of HAIP
Network and Naming Resolution Verification
CRS depends on a fully functional network and name resolution. If the network or name resolution is not fully functioning, CRS may not come up successfully.
To validate network and name resolution setup, please refer to note 1054902.1
Log File Location, Ownership and Permission
Appropriate ownership and permission of sub-directories and files in $GRID_HOME/log is critical for CRS components to come up properly.
In Grid Infrastructure cluster environment
Assuming a Grid Infrastructure environment with node name rac1, CRS owner grid, and two separate RDBMS owner rdbmsap and rdbmsar, here's what it looks like under $GRID_HOME/log in cluster environment:
Drwxrwxr-x 5 grid oinstall 4096 Dec 6 09:20 log
Drwxr-xr-x 2 grid oinstall 4096 Dec 6 08:36 crs
Drwxr-xr-t 17 root oinstall 4096 Dec 6 09:22 rac1
Drwxr-x--- 2 grid oinstall 4096 Dec 6 09:20 admin
Drwxrwxr-t 4 root oinstall 4096 Dec 6 09:20 agent
Drwxrwxrwt 7 root oinstall 4096 Jan 26 18:15 crsd
Drwxr-xr-t 2 grid oinstall 4096 Dec 6 09:40 application_grid
Drwxr-xr-t 2 grid oinstall 4096 Jan 26 18:15 oraagent_grid
Drwxr-xr-t 2 rdbmsap oinstall 4096 Jan 26 18:15 oraagent_rdbmsap
Drwxr-xr-t 2 rdbmsar oinstall 4096 Jan 26 18:15 oraagent_rdbmsar
Drwxr-xr-t 2 grid oinstall 4096 Jan 26 18:15 ora_oc4j_type_grid
Drwxr-xr-t 2 root root 4096 Jan 26 20:09 orarootagent_root
Drwxrwxr-t 6 root oinstall 4096 Dec 6 09:24 ohasd
Drwxr-xr-t 2 grid oinstall 4096 Jan 26 18:14 oraagent_grid
Drwxr-xr-t 2 root root 4096 Dec 6 09:24 oracssdagent_root
Drwxr-xr-t 2 root root 4096 Dec 6 09:24 oracssdmonitor_root
Drwxr-xr-t 2 root root 4096 Jan 26 18:14 orarootagent_root
-rw-rw-r-- 1 root root 12931 Jan 26 21:30 alertrac1.log
Drwxr-x--- 2 grid oinstall 4096 Jan 26 20:44 client
Drwxr-x--- 2 root oinstall 4096 Dec 6 09:24 crsd
Drwxr-x--- 2 grid oinstall 4096 Dec 6 09:24 cssd
Drwxr-x--- 2 root oinstall 4096 Dec 6 09:24 ctssd
Drwxr-x--- 2 grid oinstall 4096 Jan 26 18:14 diskmon
Drwxr-x--- 2 grid oinstall 4096 Dec 6 09:25 evmd
Drwxr-x--- 2 grid oinstall 4096 Jan 26 21:20 gipcd
Drwxr-x--- 2 root oinstall 4096 Dec 6 09:20 gnsd
Drwxr-x--- 2 grid oinstall 4096 Jan 26 20:58 gpnpd
Drwxr-x--- 2 grid oinstall 4096 Jan 26 21:19 mdnsd
Drwxr-x--- 2 root oinstall 4096 Jan 26 21:20 ohasd
Drwxrwxr-t 5 grid oinstall 4096 Dec 6 09:34 racg
Drwxrwxrwt 2 grid oinstall 4096 Dec 6 09:20 racgeut
Drwxrwxrwt 2 grid oinstall 4096 Dec 6 09:20 racgevtf
Drwxrwxrwt 2 grid oinstall 4096 Dec 6 09:20 racgmain
Drwxr-x--- 2 grid oinstall 4096 Jan 26 20:57 srvm
Please note most log files in sub-directory inherit ownership of parent directory; and above are just for general reference to tell whether there's unexpected recursive ownership and permission changes inside the CRS home . If you have a working node with the same version, the working node should be used as a reference.
In Oracle Restart environment
And here's what it looks like under $GRID_HOME/log in Oracle Restart environment
Drwxrwxr-x 5 grid oinstall 4096 Oct 31 2009 log
Drwxr-xr-x 2 grid oinstall 4096 Oct 31 2009 crs
Drwxr-xr-x 3 grid oinstall 4096 Oct 31 2009 diag
Drwxr-xr-t 17 root oinstall 4096 Oct 31 2009 rac1
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 admin
Drwxrwxr-t 4 root oinstall 4096 Oct 31 2009 agent
Drwxrwxrwt 2 root oinstall 4096 Oct 31 2009 crsd
Drwxrwxr-t 8 root oinstall 4096 Jul 14 08:15 ohasd
Drwxr-xr-x 2 grid oinstall 4096 Aug 5 13:40 oraagent_grid
Drwxr-xr-x 2 grid oinstall 4096 Aug 2 07:11 oracssdagent_grid
Drwxr-xr-x 2 grid oinstall 4096 Aug 3 21:13 orarootagent_grid
-rwxr-xr-x 1 grid oinstall 13782 Aug 1 17:23 alertrac1.log
Drwxr-x--- 2 grid oinstall 4096 Nov 2 2009 client
Drwxr-x--- 2 root oinstall 4096 Oct 31 2009 crsd
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 cssd
Drwxr-x--- 2 root oinstall 4096 Oct 31 2009 ctssd
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 diskmon
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 evmd
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 gipcd
Drwxr-x--- 2 root oinstall 4096 Oct 31 2009 gnsd
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 gpnpd
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 mdnsd
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 ohasd
Drwxrwxr-t 5 grid oinstall 4096 Oct 31 2009 racg
Drwxrwxrwt 2 grid oinstall 4096 Oct 31 2009 racgeut
Drwxrwxrwt 2 grid oinstall 4096 Oct 31 2009 racgevtf
Drwxrwxrwt 2 grid oinstall 4096 Oct 31 2009 racgmain
Drwxr-x--- 2 grid oinstall 4096 Oct 31 2009 srvm
For 12.1.0.2 onward, refer to note 1915729.1 - Oracle Clusterware Diagnostic and Alert Log Moved to ADR
Network Socket File Location, Ownership and Permission
Network socket files can be located in /tmp/.Oracle, /var/tmp/.Oracle or /usr/tmp/.Oracle
When socket file has unexpected ownership or permission, usually daemon log file (I.e. evmd.log) will have the following:
2011-06-18 14:07:28.545: [ COMMCRS][772]clsclisten: Permission denied for (ADDRESS=(PROTOCOL=ipc)(KEY=racnode1DBG_EVMD))
2011-06-18 14:07:28.545: [ clsdmt][515]Fail to listen to (ADDRESS=(PROTOCOL=ipc)(KEY=lexxxDBG_EVMD))
2011-06-18 14:07:28.545: [ clsdmt][515]Terminating process
2011-06-18 14:07:28.559: [ default][515] EVMD exiting on stop request from clsdms_thdmai
And the following error may be reported
CRS-5017: The resource action "ora.evmd start" encountered the following error
CRS-2674: Start of 'ora.evmd' on 'racnode1' failed
..
The solution is to stop GI as root (crsctl stop crs -f), clean up socket files and restart GI.
Assuming a Grid Infrastructure environment with node name rac1, CRS owner grid, and clustername eotcs
In Grid Infrastructure cluster environment
Below is an example output from cluster environment
Drwxrwxrwt 2 root oinstall 4096 Feb 2 21:25 .Oracle
./.Oracle
Drwxrwxrwt 2 root oinstall 4096 Feb 2 21:25 .
Srwxrwx--- 1 grid oinstall 0 Feb 2 18:00 master_diskmon
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 mdnsd
-rw-r--r-- 1 grid oinstall 5 Feb 2 18:00 mdnsd.pid
Prw-r--r-- 1 root root 0 Feb 2 13:33 npohasd
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 ora_gipc_GPNPD_rac1
-rw-r--r-- 1 grid oinstall 0 Feb 2 13:34 ora_gipc_GPNPD_rac1_lock
Srwxrwxrwx 1 grid oinstall 0 Feb 2 13:39 s#11724.1
Srwxrwxrwx 1 grid oinstall 0 Feb 2 13:39 s#11724.2
Srwxrwxrwx 1 grid oinstall 0 Feb 2 13:39 s#11735.1
Srwxrwxrwx 1 grid oinstall 0 Feb 2 13:39 s#11735.2
Srwxrwxrwx 1 grid oinstall 0 Feb 2 13:45 s#12339.1
Srwxrwxrwx 1 grid oinstall 0 Feb 2 13:45 s#12339.2
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 s#6275.1
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 s#6275.2
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 s#6276.1
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 s#6276.2
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 s#6278.1
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 s#6278.2
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 sAevm
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 sCevm
Srwxrwxrwx 1 root root 0 Feb 2 18:01 sCRSD_IPC_SOCKET_11
Srwxrwxrwx 1 root root 0 Feb 2 18:01 sCRSD_UI_SOCKET
Srwxrwxrwx 1 root root 0 Feb 2 21:25 srac1DBG_CRSD
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 srac1DBG_CSSD
Srwxrwxrwx 1 root root 0 Feb 2 18:00 srac1DBG_CTSSD
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 srac1DBG_EVMD
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 srac1DBG_GIPCD
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 srac1DBG_GPNPD
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 srac1DBG_MDNSD
Srwxrwxrwx 1 root root 0 Feb 2 18:00 srac1DBG_OHASD
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 sLISTENER
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 sLISTENER_SCAN2
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:01 sLISTENER_SCAN3
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 sOCSSD_LL_rac1_
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 sOCSSD_LL_rac1_eotcs
-rw-r--r-- 1 grid oinstall 0 Feb 2 18:00 sOCSSD_LL_rac1_eotcs_lock
-rw-r--r-- 1 grid oinstall 0 Feb 2 18:00 sOCSSD_LL_rac1__lock
Srwxrwxrwx 1 root root 0 Feb 2 18:00 sOHASD_IPC_SOCKET_11
Srwxrwxrwx 1 root root 0 Feb 2 18:00 sOHASD_UI_SOCKET
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 sOracle_CSS_LclLstnr_eotcs_1
-rw-r--r-- 1 grid oinstall 0 Feb 2 18:00 sOracle_CSS_LclLstnr_eotcs_1_lock
Srwxrwxrwx 1 root root 0 Feb 2 18:01 sora_crsqs
Srwxrwxrwx 1 root root 0 Feb 2 18:00 sprocr_local_conn_0_PROC
Srwxrwxrwx 1 root root 0 Feb 2 18:00 sprocr_local_conn_0_PROL
Srwxrwxrwx 1 grid oinstall 0 Feb 2 18:00 sSYSTEM.evm.acceptor.auth
In Oracle Restart environment
And below is an example output from Oracle Restart environment
Drwxrwxrwt 2 root oinstall 4096 Feb 2 21:25 .Oracle
./.Oracle
Srwxrwx--- 1 grid oinstall 0 Aug 1 17:23 master_diskmon
Prw-r--r-- 1 grid oinstall 0 Oct 31 2009 npohasd
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 s#14478.1
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 s#14478.2
Srwxrwxrwx 1 grid oinstall 0 Jul 14 08:02 s#2266.1
Srwxrwxrwx 1 grid oinstall 0 Jul 14 08:02 s#2266.2
Srwxrwxrwx 1 grid oinstall 0 Jul 7 10:59 s#2269.1
Srwxrwxrwx 1 grid oinstall 0 Jul 7 10:59 s#2269.2
Srwxrwxrwx 1 grid oinstall 0 Jul 31 22:10 s#2313.1
Srwxrwxrwx 1 grid oinstall 0 Jul 31 22:10 s#2313.2
Srwxrwxrwx 1 grid oinstall 0 Jun 29 21:58 s#2851.1
Srwxrwxrwx 1 grid oinstall 0 Jun 29 21:58 s#2851.2
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sCRSD_UI_SOCKET
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 srac1DBG_CSSD
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 srac1DBG_OHASD
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sEXTPROC1521
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sOCSSD_LL_rac1_
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sOCSSD_LL_rac1_localhost
-rw-r--r-- 1 grid oinstall 0 Aug 1 17:23 sOCSSD_LL_rac1_localhost_lock
-rw-r--r-- 1 grid oinstall 0 Aug 1 17:23 sOCSSD_LL_rac1__lock
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sOHASD_IPC_SOCKET_11
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sOHASD_UI_SOCKET
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sgrid_CSS_LclLstnr_localhost_1
-rw-r--r-- 1 grid oinstall 0 Aug 1 17:23 sgrid_CSS_LclLstnr_localhost_1_lock
Srwxrwxrwx 1 grid oinstall 0 Aug 1 17:23 sprocr_local_conn_0_PROL
Diagnostic file collection
If the issue can't be identified with the note, as root, please run $GRID_HOME/bin/diagcollection.sh on all nodes, and upload all .gz files it generated in current directory.
DBRECOVER Recovery Options
For Oracle incidents, start with the DBRECOVER for Oracle trial to verify table visibility, row previews, and export readiness on copied datafiles. For MySQL and InnoDB incidents, DBRECOVER for MySQL is free software and can inspect.ibd files, ibdata1, and database directories locally.
When the case is urgent, preserve the original files first, work from copies, and contact paid emergency support with the database version, platform, error messages, file list, and recovery objective.